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FAQ's

What is Scooboo ?

Scooboo is an e-commerce stationery brand infusing novelty to Indian stationery market by bringing the most celebrated stationery from around the world. The store offers exclusive selection of products.

The aim is convenience for our customers a click away and making their shopping experience worthwhile.

How can I track my order online ?

You will be provided FedEx/DHL Tracking number on the confirmation of your order.You would be able to easily track your order by the means of the number provided.

How long will it take for my order delivery ?

All orders usually takes 4-5 working days to reach its destination but can take longer from time to time.

You will get a tracking link in your inbox as soon as your order is shipped. Please allow 24 hrs for the status of the shipment to correctly display at the tracking link.

For more please visit our page: Shipping Policy

My tracking link shows 'delivered' but I have not received the package. What do I do ? 

Please drop us a mail at info@scooboo.in within 24 hrs of the delivery mentioned in the tracking link. We shall check with the courier service. Please note : We would not be able to investigate with the courier service if it is informed to us after 24 hrs.

How Can I cancel my order ?

Scooboo’s current return policy permits a full refund for purchases of products within seven (7) days of your purchase date, minus the cost of shipping. If seven days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.For more please visit our page: Cancellation Policy