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Flat 10 % off on all purchases. Coupon Code - YAY10
Flat 10 % off on all purchases. Coupon Code - YAY10

FAQ's

What is Scooboo?

Scooboo is a stationery brand infusing novelty to the Indian stationery market by bringing the most celebrated stationery from around the world in one place. The online store offers an exclusive selection of products from some of the most renowned brands in the industry.

The aim is to provide our consumers with the convenience of having everything they need at their doorstep thus making their shopping experience worthwhile. 

How can I track my order online?

Upon placing the order, you will be provided with a tracking number via SMS and email. Visit the ‘Track Order’ page or click here and enter the order number to check the delivery status of your order.

How long will it take for my order to be delivered?

All orders usually take 4-5 working days to reach their destination but can take longer from time to time.

You will receive a tracking link via SMS and email as soon as your order is shipped. Please allow 24 hrs for the status of the shipment to correctly display on the tracking link.

For more information, please click here.

Do you accept bulk orders?

Yes, we do accept bulk orders on most of the products. Kindly reach out to us on corporate@scooboo.in or call us on +91-9875923994 for more details.

Do you customize products?

Yes, we do customise most of our products for bulk orders and corporate gifting. Feel free to contact us for our corporate gifting catalogue.

My tracking link shows 'delivered' but I have not received the package. What should I do?

Please drop us a mail at support@scooboo.in, within 48 hours of the delivery time mentioned in the tracking link.

Please note: We would not be able to investigate with the courier service if it is informed to us after 48 hours. 

How can I cancel my order?

To cancel your order, kindly reach out to us on support@scooboo.in or call us at 1800 309 9696 (Mon-Sat | 9AM to 6PM)

Please Note: An order cannot be cancelled after it has been shipped.

For more please visit our page: Cancellation Policy 

When do I get the refund for a cancelled order?

Please allow up to 10 business days after your items have been received by our warehouse. Once your return is received, inspected and approved, we will send you an email confirming your refund amount.