This is my experience and no way generalizing.
The pen with delivery was 200rs something and I was really excited to use it, but there was a manufacturing defect in the nib and it was very rough and usually one hopes that a pen that expensive must write smooth for the least, but my all hopes with this pen which I got were broken immediately and I tried my best to give it so many chances to keep on writing but it is defective and even rs 10 pen is far far better than this piece.
Now regarding the support team they did reply but just replied and took no action so it was really a disinterest from their end too.
So, taking all in consideration I will never buy anything from Scooboo and this is just my perspective and no recommendation to anyone.
Thanks